Training

If you are a new user at an agency that already uses HMIS, you will be required to attend a new user training as well as complete some additional agency specific training before you get started. New User Training is designed for staff members who will need to start using Community Services. This training is required of all new Community Services users before access to the protected Community Services website. This training will cover history, importance of data, ethics, and basic Community Services overview. Once this New User training is complete new users will be required to complete their agency specific training as well.

Register (Current Agency Admin only)

HMIS New User Training is completed within our Learning Management System (LMS). There will be three, self-paced, courses to complete. The first course will cover background information around our homeless response system, the second course covers HMIS basics, and the third is a program specific data entry training course. We will use the information within the training registration form to set users up within the LMS. The LMS link and username/password will be sent to the user with directions on how to use the system. Once a user has completed all courses of the training, our Training Manager offers HMIS Office Hours for users to attend if they have questions or want to dive deeper into HMIS.

We’ll need to train one person from your organization as an Agency Admin (see below). The Admin is responsible for registering all future staff for HMIS training. Please let us know who the best staff member would be to be trained for that role. 

Agency Admin training is required of all current or new Community Services users who are stepping up into the role of Agency Administrator. The Agency Admin at each agency is our point of contact for Community Services and is required to submit certain reports to our HMIS team each month, train new users in agency specific Community Services workflow, and attend an HMIS workgroup meeting on the third Friday of every month. The Agency Admin must go through a New User training prior to completing an Agency Admin training. If you have any questions in regards to becoming an Agency Admin, please fill out a Helpdesk ticket and out HMIS support team will get back with you.

Register (Current Agency Admin only)

Additional training dates will be added as necessary when a new Agency Admin comes on board.

The purpose of BO Training is to learn how to run reports using the Advanced Reporting Tool that is linked to our HMIS system, Community Services. Training dates will be added as necessary when a new Agency Admin comes on board or someone gets a BO license.

Register (Agency Admin only)

After you complete the form, the appropriate ECHO staff member will meet with you to discuss your organization and begin moving forward with HMIS. After that initial meeting, these are the steps that will follow:

Step 1: Once the HMIS MOU is signed, we will ask that you complete the HMIS Project Set-Up Request Form. This form will help us to create your organization within HMIS.

Step 2: Please complete the Project Set-up Request Form to the best of your ability. If you’re unsure about something, don’t worry about it. We will follow up if we need that information.

Step 3: Please complete the training registration form with the link for you and any other staff who need HMIS training. Once we receive that, we can get everyone connected with the first part of training. The first portion is within our Learning Management System (LMS). Once the LMS portion is complete, we will register you/your staff for the data entry portion.

1. Complete HMIS New User Training (register above)
2. Familiarize yourself with HMIS
3. Attend a Crisis Outreach Training
4. Use HMIS and show competency for a minimum of one month to ensure data quality
5. Review Training Requirements & Expectations (see Documents & Forms)
6. Complete the Assessor Interest Form
7. ECHO’s Coordinated Entry team will review your interest form and contact you with next steps

Please note: Steps 2 & 4 can either speed up or delay CA training. If you already have HMIS basic data entry understanding, you can test out of these steps by completing the HMIS skills test. Contact your Agency Admin to request the test.